Here are some frequently asked questions about HorseCare.

How do I use HorseCare in training?
In order to use HorseCare, the sensors must be attached on top of the foot or forefoot protection (as described in the instructions) or the mono-sensor clip must be attached to the harness and activated (the blue light should flash). Then start the mobile app and start training. The data from the sensors will automatically be sent directly to your personal system cabinet.
Why do I even need this equipment?
The only purpose of HorseCare at this stage of development is the early diagnosis of any organic abnormalities in the horse that could potentially lead to lameness or similar problems. HorseCare should be treated as an attentive and sensitive assistant who will not miss even the slightest change in your pet’s movements and will immediately let you know about it. Using HorseCare allows you to start preventative measures at an early stage of the onset of lameness and eliminate or significantly reduce the duration of the disease. 
Can I put the same sensors on different horses?
The sensor kit you have purchased can be used on any horse. But please note that each sensor set sends data to a separate account linked directly to your horse. You can certainly move the sensor set between your pets, but in that case, since the basis of the system is BigData, we cannot provide an accurate indication of the location of possible problems. It will be like a family photo from which your portrait will have to be highlighted. We recommend a combination of – 1 set of sensors – one horse.
Can the data be incorrect. In which cases?
Since the system is based on state-of-the-art data processing methods (BigData, AI and ML (machine learning)), the system is generally very good at correcting errors that occur during its use. What can’t the complex take into account? If you have attached the sensors in such a way that they are not firmly attached to the leg during training and make additional chaotic movements during use.
How can the sensor be used when getting to know a horse with a view to purchase?
This project option is available in the premium package. Here you get an in-depth analysis of the horse to be bought compared with the BigData which forms the basis of the system. We give a very precise assessment of the horse’s movement and prognosis of its prospects in the selected class. For more precise information and to take out a premium subscription please use our feedback form. By describing the enquiry. Our manager will contact you immediately.
Where can I get instructions for the sensors?
The instructions are available for download at this link .
How is the horse's condition analysed?
At the heart of HorseCare is Big Data, which enables you to determine very precisely the typical movements of your horse at each gait and detect the smallest deviations from your horse’s typical movements. The data is provided by 3 high-tech sensors, which acquire information on 9 measuring planes 1700 times per second. The collected values are stored in your personal study and serve as the basis for monitoring and conclusions.
What else can HorseCare do for you?
The HorseCare package can be of great help to professionals who breed and train performance horses, but this option is not available as standard. If you are interested, please use the feedback form.
What type of training are the sensors suitable for?
HorseCare can be used for all types of training. The cloud-based system perfectly recognises the type of training as well as all your horse’s gaits. It keeps a very close eye on what is going on and provides you with important information at the right time. In general we recommend regular use during your standard training. This way the Artificial Intelligence gets to know your horse much better and becomes more and more precise with each training session.
Is the sensor effective for older horses?
The system is based on the principle of in-depth knowledge of your horse’s specific movement patterns. Throughout the entire period of use, the system collects a huge amount of information about your horse’s movement patterns and takes excellent care of older horses.
How often are app updates released?
The system updates data every second as the cloud server receives data from thousands of sensors in use around the world. Since the main development mechanism of the system is the use of AI and ML, we can say that as the data is accumulated and learned, HorseCare gets smarter and smarter. You do not have to worry about updating the application. We have put the very principle of learning and development at the heart of the system. Rather, after a while, you should expect a phone call and the question “Good morning, how are you? Say hello to your horse and tell him his last training session was great!” And the caller calling you will be himself AI HorseCare… ))) (Joking)
How do I delete my HorseCare account in the app?
To delete an account, you must submit a request to the support team on the “Request for deletion of HorseCare account” page

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