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How to work with the Timeline and movement charts?In 🎥 3D visualization and advanced analysis · 4 days ago

How long does the battery last, and how often do I need to recharge it?In 💡 Sensor Issues & Solutions · 4 days ago

Is the system waterproof? Can I ride through water or wash my horse while the sensors are attached?In 💡 Sensor Issues & Solutions · 4 days ago

The system asks to disable power-saving mode when starting analysis, even though it is already turned off. The analysis does not start.In 💡 Sensor Issues & Solutions · 4 days ago

Is it mandatory to enter the RFID number?In 🆔 Horse Profile & Identification · 5 days ago

What is an RFID number?In 🆔 Horse Profile & Identification · 5 days ago

What happens if I don't know my horse's exact weight?In 🆔 Horse Profile & Identification · 5 days ago

Does the analysis vary by discipline?In 🏇 Disciplines & Use Cases · 5 days ago

Does it work for all disciplines (e.g., show jumping, dressage, western, endurance)?In 🏇 Disciplines & Use Cases · 5 days ago

When are instant notifications available?In ❤️ Health & HR Monitoring · 5 days ago

Are notifications sent about the condition of the horse’s legs?In ❤️ Health & HR Monitoring · 5 days ago

There is a button in the lower-left corner of the app that does nothing. What does it mean? It looks like a heart.In ❤️ Health & HR Monitoring · 5 days ago

Does the device track heart rate?In ❤️ Health & HR Monitoring · 5 days ago

Which subscription plan is right for me?In 💳 Subscriptions & Pricing · 5 days ago

What is included in each subscription level?In 💳 Subscriptions & Pricing · 5 days ago

What is the difference between Basic / Extended / PRO / PRO+?In 💳 Subscriptions & Pricing · 5 days ago

What subscription plans are available in the app?In 💳 Subscriptions & Pricing · 5 days ago

Which parameters can be enabled or disabled in the 3D analysis?In 🎥 3D visualization and advanced analysis · 5 days ago

How can I open a 3D jump animation?In 🎥 3D visualization and advanced analysis · 5 days ago

How can I view the 3D visualization of my horse?In 🎥 3D visualization and advanced analysis · 5 days ago

How can I compare data from past workouts?In 📊 Data & Analytics · 5 days ago

When the workout started, it says processing and some ms numbers, what does this mean?In 📊 Data & Analytics · 5 days ago

What do the green/yellow/red bars in the app actually mean?In 📊 Data & Analytics · 5 days ago

What is the difference between the information available in each?In 📊 Data & Analytics · 6 days ago

Why is there both a web dashboard (PC) and a mobile app?In 📊 Data & Analytics · 6 days ago

Is the sensor effective for older horses?In 🤖 AI & Gait Analysis · 6 days ago

Can I really not swap the sensors between horses? Why?In 🤖 AI & Gait Analysis · 6 days ago

Can I use one set of sensors on multiple horses?In 🤖 AI & Gait Analysis · 6 days ago

When and how does the system start detecting lameness or movement abnormalities?In 🤖 AI & Gait Analysis · 6 days ago

What happens if I put the sensors on a horse that already has lameness?In 🤖 AI & Gait Analysis · 6 days ago

Is it possible for the strap to be of better material, as the holder for the sensor broke after one hit on the ramp?In ⚙️ System Accuracy & Reliability · 6 days ago

I rode with the sensor and hit the pole, plastic immediately broke, what to do?In ⚙️ System Accuracy & Reliability · 6 days ago

How can I tell if a sensor is transmitting incorrect data?In ⚙️ System Accuracy & Reliability · 6 days ago

Can the sensors fail, and what should I do if a sensor is not working correctly?In ⚙️ System Accuracy & Reliability · 6 days ago

How accurate are the sensors?In ⚙️ System Accuracy & Reliability · 6 days ago

Is it possible to have the sensors be part of the shoes?In 📍 Sensor Setup & Hardware · 6 days ago

What happens if I put wrong sensor on the wrong foot and don’t notice it?In 📍 Sensor Setup & Hardware · 6 days ago

Should I place the rider sensor on the front or the back of the saddleIn 📍 Sensor Setup & Hardware · 6 days ago

Will the sensors fall off during jumping or galloping?In 📍 Sensor Setup & Hardware · 6 days ago

Why are there different strap lengths in the sensor kits?In 📍 Sensor Setup & Hardware · 6 days ago

If I ride for 2 hours, will the battery last?In 🔰 Getting Started · 6 days ago

What happens if my phone dies during a workout?In 🔰 Getting Started · 6 days ago

Do I need to have my phone with me while riding, or do the sensors store data for later download?In 🔰 Getting Started · 6 days ago

Do I need an internet connection at the barn to use it?In 🔰 Getting Started · 6 days ago

What is required to purchase the sensors?In 🔰 Getting Started · 6 days ago

How many training sessions are required to train the system?In 🔰 Getting Started · 6 days ago

I’ve purchased the sensors — what are my next steps?In 🔰 Getting Started · 6 days ago

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