I rode with the sensor and hit the pole, plastic immediately broke, what to do?
Quote from admin on 28.01.2026, 01:17If the sensor housing is damaged due to a mechanical impact (for example, a collision), the sensor cannot be repairedand must be replaced.
In this case, you need to purchase a new sensor from the manufacturer. The replacement sensor comes with a new QR code sticker, which must be attached to the charging box.
After that, the main QR code must be re-linked to the same horse that the sensor set was previously assigned to. This ensures the system continues to function correctly and the equipment is properly identified.
If the sensor housing is damaged due to a mechanical impact (for example, a collision), the sensor cannot be repairedand must be replaced.
In this case, you need to purchase a new sensor from the manufacturer. The replacement sensor comes with a new QR code sticker, which must be attached to the charging box.
After that, the main QR code must be re-linked to the same horse that the sensor set was previously assigned to. This ensures the system continues to function correctly and the equipment is properly identified.
