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The timeline and movement charts are used to analyze a training session dynamically and allow detail …In: How to work with the Timeline and movement charts?
4 days ago
With moderate training intensity and when the sensors are stored in the charging case between sessio …In: How long does the battery last, and how often do I need to recharge it?
4 days ago
Yes, the system is waterproof. The sensors are rated IP67, which means they can be safely used in th …In: Is the system waterproof? Can I ride through water or wash my horse while the sensors are attached?
4 days ago
The user encounters an issue when attempting to start the analysis. After pressing the “Start” butto …In: The system asks to disable power-saving mode when starting analysis, even though it is already turned off. The analysis does not start.
4 days ago
Yes, the RFID number is a mandatory identifier.It is usually listed in the horse’s official document …In: Is it mandatory to enter the RFID number?
5 days ago
An RFID number is a unique electronic identifier of a horse stored on a microchip.The microchip is u …In: What is an RFID number?
5 days ago
If the exact weight of the horse is unknown, it is recommended to enter an estimated value.The horse …In: What happens if I don't know my horse's exact weight?
5 days ago
The analysis does not depend on the discipline. The system is based on analyzing the individual biom …In: Does the analysis vary by discipline?
5 days ago
Yes, the system is suitable for all disciplines, including dressage, show jumping, western riding, a …In: Does it work for all disciplines (e.g., show jumping, dressage, western, endurance)?
5 days ago
Instant notifications are available when using the heart rate monitoring (HRM) sensor.When the HRM s …In: When are instant notifications available?
5 days ago
At the moment, instant notifications about the condition of the horse’s legs are not available for t …In: Are notifications sent about the condition of the horse’s legs?
5 days ago
The heart-shaped icon in the lower-left corner of the app is used to display the horse’s heart rate …In: There is a button in the lower-left corner of the app that does nothing. What does it mean? It looks like a heart.
5 days ago
Currently, the system does not include a heart rate sensor by default. However, it can be ordered se …In: Does the device track heart rate?
5 days ago
The right subscription plan depends on your goals and experience level. If you need basic monitoring …In: Which subscription plan is right for me?
5 days ago
Basic
lameness detection
basic training parameters
total training duration…In: What is included in each subscription level?
5 days ago
The difference between the subscription levels lies in the depth of analysis and the set of availabl …In: What is the difference between Basic / Extended / PRO / PRO+?
5 days ago
The app offers four subscription plans: Basic, Extended, PRO, and PRO+.After installing the app, use …In: What subscription plans are available in the app?
5 days ago
The 3D animation window provides a wide range of parameters and settings for detailed jump analysis. …In: Which parameters can be enabled or disabled in the 3D analysis?
6 days ago
To open a 3D jump animation, follow these steps:
Log in to your personal account at:https:/ …In: How can I open a 3D jump animation?
6 days ago
3D visualization of the horse is available in the web dashboard (PC account) during training session …In: How can I view the 3D visualization of my horse?
6 days ago
Training data comparison is available both in the mobile application and in the web dashboard.
This …In: How can I compare data from past workouts?
6 days ago
The “Processing” message and the values shown in milliseconds indicate that data is currently being …In: When the workout started, it says processing and some ms numbers, what does this mean?
6 days ago
The colored bars in the app act as a gait condition indicator and represent the lameness detection r …In: What do the green/yellow/red bars in the app actually mean?
6 days ago
The mobile app is designed for quick monitoring during and immediately after training sessions. It a …In: What is the difference between the information available in each?
6 days ago
The desktop (PC) account and the mobile application are designed to complement each other and are in …In: Why is there both a web dashboard (PC) and a mobile app?
6 days ago
Yes, the system is effective for older horses. The sensors are able to monitor gait changes and det …In: Is the sensor effective for older horses?
6 days ago
No, sensors cannot be shared or moved between different horses. Doing so would result in incorrect d …In: Can I really not swap the sensors between horses? Why?
6 days ago
There are two usage models in the system: one for horse owners and one for professional use. During …In: Can I use one set of sensors on multiple horses?
6 days ago
Once a healthy baseline movement pattern has been established, the system can detect deviations from …In: When and how does the system start detecting lameness or movement abnormalities?
6 days ago
The system operates on the principle of individual learning for each specific horse.During the initi …In: What happens if I put the sensors on a horse that already has lameness?
6 days ago
We are actively working on improving the quality of the straps and mounting system to make them more …In: Is it possible for the strap to be of better material, as the holder for the sensor broke after one hit on the ramp?
6 days ago
If the sensor housing is damaged due to a mechanical impact (for example, a collision), the sensor …In: I rode with the sensor and hit the pole, plastic immediately broke, what to do?
6 days ago
Possible signs that a sensor is transmitting incorrect data include:
the sensor does not re …In: How can I tell if a sensor is transmitting incorrect data?
6 days ago
HorseCare sensors are designed for regular use during training sessions. However, like any electroni …In: Can the sensors fail, and what should I do if a sensor is not working correctly?
6 days ago
The sensors provide very high measurement accuracy. They collect data on the position of the horse&# …In: How accurate are the sensors?
6 days ago
No, integrating the sensors into horseshoes or footwear is not supported. The sensors are designed …In: Is it possible to have the sensors be part of the shoes?
6 days ago
Since each sensor is assigned to a specific position, incorrect placement will distort the analysis …In: What happens if I put wrong sensor on the wrong foot and don’t notice it?
6 days ago
The rider position sensor should be placed at the rear of the saddle. This position allows for accu …In: Should I place the rider sensor on the front or the back of the saddle
6 days ago
No, the sensors will not detach during jumping or galloping. They are securely fixed in dedicated m …In: Will the sensors fall off during jumping or galloping?
6 days ago
The strap length included in the kit is not random. It primarily depends on whether the horse uses p …In: Why are there different strap lengths in the sensor kits?
6 days ago
Yes, a fully charged set of sensors provides enough battery life for a training session lasting arou …In: If I ride for 2 hours, will the battery last?
6 days ago
If the phone runs out of battery during a training session, unfortunately, the training session will …In: What happens if my phone dies during a workout?
6 days ago
If the user wants to record and view their training route using GPS data, they must have their phone …In: Do I need to have my phone with me while riding, or do the sensors store data for later download?
6 days ago
An internet connection is not required for data collection during training. The sensors and the app …In: Do I need an internet connection at the barn to use it?
6 days ago
To purchase the sensors, please visit
https://www.horsecare.si/product/complete-horsecare-sensor-ki …In: What is required to purchase the sensors?
6 days ago
